Reflect Bistro & Kitchen Mobile Application – Privacy Policy

1. Introduction: This Privacy Policy governs the manner in which Reflect Bistro & Kitchen, a brand under Lakshya Food and Beverage, collects, uses, maintains, and discloses information collected from users of the Reflect Bistro & Kitchen mobile application. This policy applies to the App and all products and services offered by Lakshya Food and Beverage.

2. Information Collection: 2.1. Personal Identification Information:

  • We collect personally identifiable information, including but not limited to phone numbers and email addresses, to verify user accounts through OTP (One-Time Password).
  • This information is essential for enhancing the security of user accounts and ensuring a personalized and seamless experience within the App.

3. Usage of Information: 3.1. Account Verification:

  • User-provided phone numbers and email addresses are used for account verification purposes through the issuance of OTPs.
  • This verification process is crucial for maintaining the security and integrity of user accounts.

3.2. Communication:

  • The collected information is utilized to send timely notifications and updates about the status of users’ orders.
  • Notifications may include order confirmations, in-progress updates, and delivery notifications.

3.3. Internal Record Keeping:

  • The information collected is used for internal record-keeping and to enhance our understanding of user preferences and behaviors.
  • This data is instrumental in improving our services and tailoring the App to better suit the needs of our patrons.

4. Protection of Information: 4.1. Confidentiality:

  • We are committed to ensuring the confidentiality and security of user-provided information.
  • User data, including phone numbers and email addresses, is not made public or shared with third parties without explicit consent.

5. User Control and Opt-Out: 5.1. Opt-Out Option:

  • Users have the option to opt-out of receiving notifications and updates at any time.
  • This can be done through the App’s settings or by contacting our customer support.

6. Compliance with Laws: 6.1. Legal Requirements:

  • We comply with all applicable laws and regulations regarding the protection of user information.
  • In case of legal requirements, we may disclose information to meet legal obligations or protect our rights.

7. Changes to Privacy Policy: 7.1. Policy Updates:

  • This Privacy Policy is subject to periodic updates. Users will be notified of any changes through the App.
  • Continued use of the App after modifications implies acceptance of the revised Privacy Policy.

8. Contact Information: 8.1. Inquiries:

  • For any inquiries or concerns regarding this Privacy Policy, please contact us at [email protected] or call us at +91 XXXXXXXXXX.

By using the Reflect Bistro & Kitchen mobile application, users explicitly acknowledge and agree to the terms outlined in this Privacy Policy. Your privacy and trust are of utmost importance to us, and we are dedicated to maintaining the security and confidentiality of your information.